Communication and compliance solutions for modern property management.

Who we are

Founded in 2018, 30Seconds Group is the UK’s leading resident communication platform, empowering property teams to connect and engage with residents and visitors more efficiently and sustainably.
We believe that effective communication is at the heart of every thriving community. Through our innovative digital solutions, we help property managers streamline communication, share important updates, and deliver relevant information in real time. By replacing traditional, paper-based communication with a smarter, more connected approach, we enhance the resident experience, simplify property management, and support a more sustainable future.
30Seconds Group

Our solution

Cloud management platform
Digital noticeboard

Affogato

One centralised platform

Everything is managed in one place, from a single login. Buildings can be grouped together, so a notice goes to one noticeboard, a group, or the whole portfolio. Unlimited logins mean the whole team works in the same system.

Instant or scheduled publishing

Notices are published from any device and can be on the noticeboard within 30 seconds, which helps head off inbound complaints. Planned works and events go live automatically at a set date and time, with ready made templates keeping every notice consistent.

Resident feedback via QR

A QR code on the noticeboard gives residents a simple way to answer polls, surveys and feedback requests. Responses go to the destination the property team chooses, such as their own survey or portal.

Full audit trail

Every notice is logged automatically with its date, time, author and the noticeboards it reached. Reports can be generated whenever the team needs to show what was communicated and when, with no manual record keeping.

Resident Engagement Strategy

For higher risk buildings, the Principal Accountable Person must prepare a Resident Engagement Strategy under the Building Safety Act 2022. Affogato supports specific parts of it, helping the team tell residents and visitors when the strategy is issued or updated and giving them an easy way to share their views.

Learn more
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Affogato cloud platform shown on desktop, laptop, tablet and mobile, with the notice schedule and building dashboard

Digital noticeboard

SlimBez

Professionally installed, full HD display designed for lift lobbies and entrance foyers
Professionally installed display

Our team installs every SlimBez from start to finish, including the site survey, mounting, power and connectivity. The HD/4K display keeps notices sharp and easy to read from across the lobby, in any lighting. Installation is handled by us, so there is nothing for your team to arrange.

24/7 communication channel

The noticeboard is always on, so information is there for every resident and visitor who passes, at any hour. Property teams can publish or schedule a notice at any time, from any device, and it appears on the noticeboard within seconds.

Enhances the building’s aesthetic

A slim, modern noticeboard replaces cluttered paper notices and gives the lobby a polished, tech forward look. It reflects well on the building and on the team that manages it.

Seen in high-footfall areas

The noticeboard sits where residents and visitors pass most often, so information is seen without anyone having to look for it. Content stays fresh because notices can be updated, scheduled and removed as things change in the building.

Less printing, lower costs

Some notices must stay on the wall at all times, and the noticeboard does not change that. What it does is reduce the volume of printed notices and posted letters, which cost residents money through service charges. Fewer printing and postage costs means more of the budget stays with the building.

Often cost neutral

Installation of the noticeboard is often cost neutral for the building. The cost of the noticeboard is redistributed, so property teams gain a modern communication channel without a large upfront spend.

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SlimBez digital noticeboard showing a building notice above a local advert

Building Safety Act

Supporting resident engagement under the Building Safety Act 2022

Section 91 of the Act requires the Principal Accountable Person for an occupied higher risk building to prepare a Resident Engagement Strategy. The strategy promotes the participation of residents aged 16 or over, and owners of residential units, in building safety decisions. It must also set out how their views are obtained and taken into account.

That duty depends on reach. Our noticeboards support specific parts of it by helping safety information reach the residents and visitors who would otherwise miss it.

Locations

UK & Ireland coverage

Belfast

Birmingham

Bradford

Brighton

Bristol

Chester

Coventry

Derby

Dublin

Glasgow

Leeds

Leicester

Liverpool

London

Manchester

Newcastle

Nottingham

Reading

Sheffield

Southampton

York

+24 more

530
buildings
321
sites
720+
noticeboards
38
towns & cities

QR code functionality

Give residents a way to respond,
not just receive.

Every SlimBez screen can display a QR code alongside building
notices. Residents scan it with their phone and are taken directly to a form, survey, or portal - no app required, no login needed.

Why 30Seconds Group

Built with residents in mind

Every decision we make comes back to one question: will it leave residents better informed? The result is a way for property teams to reach the people they are missing today, with less effort and less cost.

Statements

Built with residents in mind

We believe no resident should be overlooked.

We reach the residents that other channels miss, so more of your building feels informed, included and looked after.

We believe your building should sound like you.

Every message on your noticeboards is shaped by your team, so residents hear from people they recognise and trust, and your standards are reflected in everything they read.

We believe staying informed should take no effort.

Residents are asked for nothing, with no sign up, no login and no download. Everyone who walks through the building, whether they live there or are visiting, simply knows what they need to know.

We believe residents deserve privacy at home.

Our noticeboards gather no personal data from the people who view them, so residents can walk past with complete peace of mind.

We believe good communication should come at minimal cost.

We keep the financial impact on your building minimal, so you and your residents gain a clearer way of staying informed without a large cost to the building.

what our partners say

“Being able to update tenants with information before they potentially have time to read their emails has meant we have seen an incremental drop in complaints as they are made aware of issues immediately.”

Jaimie Crowther, Head of Marketing, X1

“The digital noticeboard is a smart and innovative solution to an industry-wide problem. The benefit of being able to instantaneously communicate on our developments is immeasurable.”

Paul Hitchen, RMG

“Our life as Property Managers has become meaningfully easier as these noticeboards let us broadcast updates instantly, without the delays of print, distribution, or posting.”

Mihai Eugen Lamba CIWFM, MIIRSM, TechIOSH, Head of Estate Management, BPM

“The improvement to the building aesthetically was amazing and it really became a focal point as you walked in. The residents loved it, and it made my life so much easier as a Property Manager.”

Claire Bates MScBS MTPI AssocRICS, Head of Growth and Partnerships, Strangford Residence Management

“From enquiry all the way through to installation, information and updates were always provided. The staff are always on hand for any technical advice or queries following the installation also.”

Katie Murphy, Rendall and Rittner

“Great product backed up by a team of enthusiastic conscientious individuals. Love the ease at which the system is operated, looks fantastic in situ too.”

Lee Hill, JLL
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Watch the video below ↓

SlimBez digital noticeboard in a residential lift lobby

Who we serve

Built around how you manage.

01
Managing agents
One login across every building. Buildings can be grouped together, so every notice is published, scheduled and logged automatically across a single building, a group or the entire portfolio, with a full audit trail maintained without manual effort. RMC and RTM committees carry the same communication obligations as professional managing agents with far fewer resources, and the platform is simple enough for any committee member to operate from their phone.
02
Social housing
Email and resident portals do not reach everyone, so our aim is to avoid missing any residents at all. A noticeboard in the lift lobby is seen by every household as they come and go, always visible and always current, with buildings grouped together for consistent messaging across a portfolio. It supports the communication obligations that matter to registered providers.
03
Freeholders
Freeholders carry responsibility for buildings they rarely visit day to day. Noticeboards keep residents informed about works, safety updates and building news, with buildings grouped together across a portfolio and a record of every notice published.
04
Build to rent
BTR operators need to reach a single building or a whole group of buildings, with automatic records of every notice. Noticeboards promote community events, such as a Halloween party, alongside amenity news and building updates, reflecting the professional standard their residents expect.
05
Commercial
Multi-tenant buildings need to keep every occupier informed without site visits. When something changes quickly, such as a lift out of service or a fire alarm test, occupiers and visitors see the update as they arrive. A professionally managed noticeboard keeps everyone informed and safe.

Blogs

Can’t Get Enough of Us?
Read Our Latest Blogs

Group

Communication in Property Management: The Industry’s Weakest Link

Property management is an intricate play between physical assets, resident expectations, maintenance operations and compliance duties. Amid this complexity, communication between property managers and residents has traditionally been treated as a secondary concern - an administrative function rather than a strategic pillar. Yet in 2025, the evidence shows that weak communication is a systemic risk. Residents often feel uninformed, managers are drowning in repetitive queries, and regulators are tightening requirements for clear, transparent engagement. This post examines the scale of the problem, its root causes, and why communication must evolve into a structured infrastructure. It then explores how 30Seconds Group is helping property managers transform communication from their weakest link into their strongest asset.

7 min read
Twin lifts with a digital noticeboard in a residential lobby

FAQ

01
Why did my managing agent choose to install a digital noticeboard in the building?
02
How do digital noticeboards support Building Safety Act compliance?
03
How do digital noticeboards support PEEP obligations?
04
Are installations carried out by qualified electricians?
05
What is the average power consumption?
01
Why did my managing agent choose to install a digital noticeboard in the building?

Digital noticeboards improve the speed, reliability, and effectiveness of building communication. Your managing agent chose to install one because it gives them the ability to share important information instantly, without printing notices or visiting the site.

The benefits over paper noticeboards include instant publishing from any device, scheduled and real-time content updates, consistent visibility in the highest-footfall area of the building, and a complete record of every notice sent. The screens also reduce the volume of routine calls to the managing agent, freeing up their team to focus on residents’ needs.

Beyond communication, installation demonstrates a commitment to building innovation and supports the adoption of future technology in property management, including smart building systems and Internet of Things integration.

02
How do digital noticeboards support Building Safety Act compliance?

Under Part 4 of the Building Safety Act 2022, higher-risk residential buildings in England must have a Resident Engagement Strategy that makes residents active partners in safety. The strategy requires sharing safety information, consulting residents on decisions, gathering resident views, and measuring engagement effectiveness.

Digital noticeboards directly support all of these requirements. They demonstrate active and continuous communication rather than one-off letters or annual PDFs. They allow managing agents to display building safety and fire safety updates regularly, share inspection schedules and outcomes, reinforce key safety messages over time, and provide quick access to resident surveys through QR codes.

The adoption of our product has been noted in localised Fire Brigade inspections and received recognition for enhancing resident engagement and educating residents on fire safety through clear, timely messaging.

03
How do digital noticeboards support PEEP obligations?

Personal Emergency Evacuation Plan compliance relies on residents receiving, understanding, and remembering safety information. Most traditional communication channels require residents to take action, logging into a portal, opening an email, or reading a paper notice. Digital noticeboards in the lift lobby and entrance foyer are always visible and always current, requiring no action from the resident at all.

This passive communication approach is particularly valuable for residents with cognitive impairments, language barriers, hearing impairments, or anxiety around formal written communication. It provides a low-pressure, inclusive way to communicate essential safety principles to every resident, not just the most engaged ones.

From a regulatory perspective, digital noticeboards help demonstrate that communication was visible, repeated, and accessible; that reasonable efforts were made to reach all residents passively and inclusively; and that safety information did not rely on residents taking proactive steps. This aligns with the reasonable steps and proportionate measures tests applied under both the Building Safety Act and PEEP expectations.

04
Are installations carried out by qualified electricians?

Yes. All installations are carried out by qualified and experienced electricians with the required training, endorsements, and regulatory approvals. Each change to a circuit is issued with a Minor Works Certificate, as required by UK regulations.

05
What is the average power consumption?

In a typical installation, one 32-inch screen is installed in the communal area of each block. The screen is rated at an average of 34 watts, resulting in a monthly consumption of approximately 24.5 kWh per screen.

01
Why is there advertising on the screen?
02
Does advertising take priority over building notices?
03
What kind of advertising appears on the screen?
04
Can advertising be restricted or removed?
01
Why is there advertising on the screen?

Installing and running a digital noticeboard has upfront and ongoing costs, hardware, software, content management, and maintenance. A small amount of advertising helps fund the screen so it can remain operational, up to date, and free or low-cost for your building.

This model makes it financially viable for buildings to adopt modern communication technology without raising fees or charges to residents. Advertising revenue is used to support the ongoing operation of the screen, keeping it connected, compliant, and useful for the building community.

Residents never pay for the screens. The advertising model exists so the communication infrastructure in your building costs you nothing.

02
Does advertising take priority over building notices?

No. Building notices always take priority. Safety notices, building updates, and emergency information are always displayed above advertising content, with no exceptions. Advertising is time-limited, carefully scheduled, and never interrupts management communications.

03
What kind of advertising appears on the screen?

Advertising is selected with the building community in mind. It is relevant to the local area and genuinely useful to the people in the building. The kind of content that typically appears includes local restaurant and takeaway offers, discount vouchers from nearby retailers, community event announcements, local service providers, and charities and public information campaigns.

30Seconds does not accept advertising for adult content, tobacco, weapons, political parties, or content promoting hatred, discrimination, or illegal activities. As of December 2025, gambling and alcohol promotions are also excluded from all residential buildings, ensuring all content is appropriate for residents of all ages.

04
Can advertising be restricted or removed?

Yes. Your property manager has full visibility of all content scheduled to run on the screen and can block entire categories of advertising or exclude specific brands or advertisers at any time. If you have a concern about specific content, contact your building management team directly.

01
Does the screen have a camera?
02
Could the camera be activated in the future?
03
Does the screen collect my personal data?
04
Does the platform comply with UK GDPR?
01
Does the screen have a camera?

Some of our hardware does include a camera module as part of its design. The camera is not active. No images or data are captured, recorded, stored, or transmitted. The only current purpose of the camera is as a deterrent against vandalism or tampering.

02
Could the camera be activated in the future?

There are no plans to activate the camera in the short term. If that were ever to be considered in the future, it would only happen after clear communication and consultation with property owners and residents, a full data protection impact assessment, and strict compliance with UK GDPR, the Data Protection Act, and all other relevant laws and regulations regarding filming and recording. Residents would be informed in advance of any change.

03
Does the screen collect my personal data?

No. The screen does not identify individual residents. There is no facial recognition and no tracking of individual behaviour. The screen does not collect personal data from residents who view it.

If you choose to use a QR code on the screen to submit feedback or access your tenant portal, any information you provide is handled in full compliance with UK GDPR. Your data is encrypted, stored securely, and used only for the purpose you submitted it for.

04
Does the platform comply with UK GDPR?

Yes. All technology operates in full compliance with UK GDPR and the wider data protection legislation. If the technology changes in the future to include additional features that require further compliance steps, we will ensure those also meet current UK laws and regulations before any changes are made.

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